One moment, we are processing your request...
Corsair rewarded for its quality of Customer Service!
Corsair has just been named winner of the "Elected Customer Service of the Year 2020" award in the Public Passenger Transport category,
a sign of its commitment and willingness to improve the quality of service to its customers on a daily basis.
Priority for Corsair, customer relationship management and satisfaction are part of a global approach at all levels of the company and throughout the customer journey.
In order to improve the services offered and provide optimal satisfaction to its customers, Corsair strives to work on a daily basis to improve its processes, whether in terms of support times or the quality of responses provided on all its channels: telephone, email, chat and social networks.
The quality of service provided to the company's customers is based on an internal team and more than 50 consultants. In addition, to meet the specific needs of its customers in Business class, Corsair has set up a personalized service thanks to a dedicated telephone number.
Finally, as part of its development on the North American continent and its forthcoming opening of the Paris-New York line, Corsair is also committed to offering a bilingual service with 50% of English-speaking advisors.
* Public Passenger Transport category - BVA Group survey– Viséo CI – may to july 2019 – More informations on https://www.csoy.co.uk/